Safe Betting Pledge

Cb9999 Responsible Gaming – Keep the Fun Within Safe Limits

Cb9999 believes betting should be purely for fun. We want you to stay in control at all times — financially, time-wise, and emotionally.

18+
For adults only
24/7
Support Services
100%
Self-Exclusion Feature
Free
Advice & Support
Important message

Betting is a form of entertainment. If you feel it's having a negative impact on your life, please contact us right away or use the self-exclusion feature. Seeking help is a sign of strength, not weakness.

Cb9999 Responsible Gaming Features

Our platform offers a range of smart tools to help you maintain responsible gaming habits.

Set Deposit Limits

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

Session Time Control

Decide in advance how long you want to play. Once that time is up, cb9999 will automatically send you a reminder.

Cool-off feature

You can temporarily pause your account for anywhere between 24 hours and 6 weeks. You won't be able to log in until the break period is over.

Self-exclusion program

Long-term and permanent self-exclusion options are available. This is a significant step, and cb9999 handles it with the utmost respect.

View spending history

You can view a full breakdown of your total betting spend, wins, and losses at any time.

24/7 Support

Our expert support team is always here when you need them. Reach us via live chat or email.

What is Responsible Gaming and why does it matter?

cb9999Responsible gaming at means betting on your own terms — staying fully in control at all times. Betting is purely a form of entertainment and should never be treated as a source of income or a solution to financial problems.

Online betting is growing in popularity across Bangladesh. In this environment, cb9999 always wants every user to live a healthy and happy life. That's why we're more than just a betting platform — we're a responsible partner.

Responsible gaming comes down to three things: time, money, and emotions — and staying fully in control of all three. cb9999, we provide the tools and support you need to stay in control.

Remember: responsible betting doesn't mean less fun — it means the fun lasts longer and stays free from harm.

Signs of Problem Betting

Problem betting often develops gradually. If you notice any of the signs below — in yourself or someone you know — it's important to take them seriously and seek support right away.

Chasing losses by placing repeated bets
Feeling restless or irritable when unable to place bets
Betting more than you can afford to lose
Hiding your betting activity from family and friends
Spending far more time betting than you planned
Taking out loans or dipping into savings to fund betting
Losing focus on work or studies
Betting causing conflict with family members

If you recognise any of the signs above in yourself, please cb9999's support team is here to help — no judgment, just support.

Check Yourself

Ask yourself the following questions honestly. If you answer yes to most of them, consider reaching out for support.

Do I often end up spending more time or money on betting than I originally planned?
Is betting getting in the way of my daily responsibilities?
Do I keep trying to recover money I've lost?
Is betting having a negative impact on my relationships?
Have I ever tried to stop betting but couldn't?

If these questions are giving you pause, take that step and reach out for help. Our support team will assist you with complete confidentiality.

How to Use the Safe Gaming Tools

cb9999has a range of safe betting tools available. They're easy to use and entirely in your hands.

Deposit limit

Set daily, weekly, or monthly limits from your Account Settings.

Loss Limits

Betting will automatically stop once you reach your set loss limit.

Time Limit

Set how long you want to play during each session.

Break Mode

Take a break anytime — from 1 day up to 6 weeks.

Self-Exclusion

Close your account on a long-term or permanent basis.

Ad block

Opt out of marketing emails and promotional messages.

Steps to Set a Limit

  1. 1
    Log in to your account

    Log in to your cb9999 account and click the profile icon in the top right corner.

  2. 2
    Go to the "Responsible Gaming" section

    Go to Account Settings and look for the "Responsible Gaming" or "Safe Betting" option.

  3. 3
    Choose your preferred tool

    Select whichever applies — deposit limit, time limit, or self-exclusion.

  4. 4
    Set Value & Save

    Enter the amount or time and confirm. Changes will take effect immediately.

  5. 5
    Get Confirmation

    Once a limit is set, you will receive a confirmation email.

Tips for Healthy Betting Habits

cb9999Building healthy betting habits at is key to enjoying it long-term. Here are the practices that experienced users swear by.

  • Set a Budget: Set a fixed monthly betting budget and stick to it, no exceptions.
  • Play for fun only: Don't treat betting as a source of income. Every bet is for entertainment.
  • Take a Break: Bet during set hours each day, and give the rest of your time to family and friends.
  • Don't Bet on Impulse: Avoid betting when you're angry, upset, or under the influence of alcohol.
  • Accept losses as part of the game: Betting comes with both wins and losses. A losing streak is never a reason to bet more.
  • Keep Records: Keep track of how much you win and lose. It gives you an honest picture of where things stand.
  • Take Regular Breaks: Take at least one full day off from betting every week.
  • Let your family know: Let someone you trust know about your betting activity.
Save
  • Stick to your budget
  • Take regular breaks
  • Set Limits
  • Don't hesitate to ask for help
Don't
  • Never Bet with Borrowed Money
  • Don't chase losses with more bets
  • Don't make decisions based on emotion
  • Never bet with borrowed money

Self-exclusion program

cb9999's self-exclusion program is for users who want to take a break from betting — whether temporarily or permanently. It is completely confidential and judgment-free.

Self-Exclusion Types

  • Temporary Break (1 day – 6 weeks): Account suspended for a set period. Automatically reactivated once the period ends.
  • Medium-Term Exclusion (6 months – 5 years): Designed for extended breaks. Cannot be reactivated before the period ends.
  • Permanent Exclusion: Permanently close your account. Any attempt to register a new account under the same identity will be flagged by our system.

Once self-exclusion begins, cb9999 will automatically stop all marketing communications and lock your account.

Balance Refund

Any balance in your account during self-exclusion remains safe. Withdrawal can be processed once the exclusion period ends or through the support team.

Age Verification & Minor Protection

cb9999's services are available to users aged 18 and above only. We verify the age of every new member through a strict KYC process.

  • Date of birth is verified at the time of registration.
  • A national ID or passport is required for account verification.
  • If an account is created using a false age and this is later discovered, the account will be permanently suspended.
  • If there are minors in your household, lock your device with a password and secure your betting app.

If you know a minor is using cb9999, please support@cb9999.imLet know.

FAQs

No. When self-exclusion is active, cb9999 blocks any new account registration under the same identity. Our system can detect this using your name, email, and phone number.

Yes, deposit limit reductions take effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Your balance will remain completely safe. Once the break period ends, you can log back in and use or withdraw your balance as normal.

Yes, cb9999 uses an automated system to detect unusual betting patterns. If someone's behavior raises concern, our team will reach out directly to offer support.

Absolutely. Our support team maintains complete confidentiality. Your identity and conversations will never be shared with any third party.

Need help?

Our responsible gaming team is available 24/7 to support you. Feel free to reach out anytime.

Email Us View FAQ
Email
support@cb9999.im

Examples of your limits

Daily Limit ৳500 / ৳1,000
Weekly Limit ৳2,000 / ৳5,000
Monthly limit ৳5,000 / ৳15,000

This is an example. Please refer to your account for your actual limits.

Important Pages

18+

This platform is strictly for users aged 18 and above. Account registration by minors is not permitted under any circumstances.

Welcome to cb9999

Play Responsibly, Enjoy the Experience

Join cb9999 for a safe, enjoyable betting experience. Our responsible gaming tools keep you in control every step of the way.

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